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mercredi 23 août 2017

How To Develop A Policies And Procedures Manual And Management Guides For Real Estate

By Christine Wilson


If you run your own property firm, it is important that you have guidelines that direct all its operational aspects. Such guiding principles need to documented and disturbed to all employees to enhance smooth operations. Here are top tips on developing a Policies and Procedures Manual and Management Guides for Real Estate companies.

You need to begin by determining the areas to be covered by your company policies, procedures and guidelines. All the basics from the mission statement of the company to general operational principles should be included in the document. It may not be easy to exhaustively discuss all the areas that need to be tackled as each firm has its own specific needs. However, the most common topics are brokerage relationships, commissions, termination of employees etc.

There are two main ways of developing an office guide. The first and the simplest way is through doing it internally. This involves purchasing a complete document that you can edit to suit your specific needs. This method is simple and mostly used by firms that do not want to spend a lot on the project. Alternatively, you can hire an expert who is familiar with producing similar manuals.

Hiring a consultant involves taking certain issues into consideration. You can find a good consultant through online search or referrals. Still, you can request for recommendations from a recognized professional association. Even though working with a consultant is costly, it is the best way to come up with a tailored document. Before selecting any expert, be sure they are reputable, experienced and certified.

A manual and management guide should be easy to understand. You should make it friendly to the users, attractive and not difficult to read. The language to be used in the entire file should be uncomplicated and clear. Each chapter and topic should also be clearly marked to make it easy for anyone to go directly to what they are looking for.

The essence of coming up with an office manual is to make it easily accessible. Lots of thought should therefore go into deciding on the best ways to distribute it. Each employee, including new recruits, should know where and how to find a copy of any guide they are interested in. Online copies should also be available for salespeople who spend most of their time in the field.

Come up with a manual or guide maintenance plan. Organizational laws and priorities keep changing making it important to schedule regular reviews. Such exercises play a huge role in ensuring that policies and procedures used within the organization are accurate. In addition, the input of a certified attorney is needed when coming up with any guidelines. This is to ensure that the company does not contravene any law.

Effective operational guidelines play important roles in real estate firms. They ensure that everyone within an organization, from employees to management, understand the rules to follow. They also clearly define relationships and all organizational functions. In addition, they offer clear ways of resolving problems as soon as they occur.




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